Camera Issues

Troubleshooting adding cameras to your system
If you are having trouble getting cameras to connect to your CleverLoop app, then there are a few things you can do to troubleshoot the process, but it’s wo...
Fri, 21 Jul, 2017 at 9:47 PM
Troubleshooting POE connected cameras
Hooking your cameras up using a network cable and POE gives both a power supply and the best possible data connection. In theory this is as reliable as a ca...
Mon, 31 Jul, 2017 at 9:03 AM
A camera goes offline while in use
If your CleverLoop system has been working fine, and then a camera goes offline, please check the following: 1. The power supply is functio...
Mon, 21 Nov, 2016 at 4:09 PM
All cameras go offline while in use, or after a power outage
This problem seldom happens, but if it does, please try the following: 1. Reboot the cameras by unplugging and reconnecti...
Mon, 21 Nov, 2016 at 3:22 PM
Camera goes on and offline regularly (WiFi connected)
If your WiFi connected camera goes on and offline constantly, this usually means the WiFi signal to the camera isn't strong enough.  The best...
Mon, 3 Jul, 2017 at 6:41 PM
Using a router where WLAN Encryption is set to WEP (not AES)
If you have a router, which uses the older WEP wireless encryption, you may not able to connect your camera to your WiFi network. If you can, chang...
Tue, 17 Jan, 2017 at 11:18 AM