How can we help you today?
Enter your search term here...
to submit a new ticket
Check ticket status
Base Station Issues
Troubleshooting an offline Base Station
Base station overheating
Base Station not generating alerts
Troubleshooting adding cameras to your system
Troubleshooting POE connected cameras
A camera goes offline while in use
All cameras go offline while in use, or after a power outage
Camera goes on and offline regularly (WiFi connected)
See all 6 articles
What to do when seeing 'Network Errors'?
Will my Base Station still work after it loses its internet connection?
Clever Learning Related
CleverLoop not learning your environment
Indoor mode or outdoor mode?
How to reduce false alerts generated by rain, snow, insects or spider webs
Geofencing issues checklist
Devices that don't support Geofencing
Continuous Storage Video Stream Corrupted
Hard Drive not recognised by Base Station.